Terms of Service

Last updated: March 2026

Please read these Terms of Service ("Terms") carefully before using the Switchd.io website. By accessing or using our site, submitting any form, or engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Who We Are

Switchd.io is a carrier-agnostic internet and connectivity advisory service. We research, compare, and recommend business internet options on behalf of our clients. We are not an internet carrier. We do not own, operate, or control any network infrastructure. All carrier services are provided by independent third-party carriers and are subject to their own terms and agreements.

2. Services Provided

Switchd.io provides the following advisory services at no direct cost to the client:

• Carrier availability lookups at a specified business address
• Comparison of internet, voice, and connectivity options
• Preparation and delivery of service quotes
• Order coordination and submission to selected carriers
• Technology migration consultation and support

Our services are informational and advisory in nature. We facilitate the connection between your business and carriers — we do not guarantee any specific pricing, availability, installation timeline, or service quality from any carrier.

3. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

• Submit false, misleading, or fraudulent information through any form
• Attempt to gain unauthorized access to any part of the site or its infrastructure
• Use automated tools to scrape, crawl, or extract content from our site without permission
• Interfere with or disrupt the operation of the site or its associated services
• Use the site for any commercial purpose other than engaging with our advisory services

4. Information You Submit

When you submit a form on our site, you represent that the information provided is accurate and complete to the best of your knowledge. You consent to being contacted by a Switchd advisor at the email address and/or phone number you provide, in connection with your inquiry.

How we collect, store, and use your information is described in our Privacy Policy, which is incorporated into these Terms by reference.

5. No Carrier Relationship

Submitting a form or receiving a quote through Switchd.io does not constitute a contract with any carrier. No service agreement, commitment, or obligation to a carrier exists until you have reviewed and signed a formal service agreement directly with that carrier. Switchd.io is not a party to any agreement between you and a carrier.

6. Disclaimer of Warranties

This website and all information provided through it are offered "as is" and "as available" without warranties of any kind, either express or implied. Switchd.io makes no warranties regarding:

• The accuracy, completeness, or timeliness of carrier pricing and availability information
• Uninterrupted or error-free operation of this website
• The fitness of any carrier service for your specific business needs
• Results that may be obtained from using our advisory services

7. Limitation of Liability

To the fullest extent permitted by law, Switchd.io and its advisors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this site or our services — including but not limited to loss of business, revenue, data, or connectivity — even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from these Terms or our services shall not exceed the amount paid by you to Switchd.io in the three months preceding the claim, or $100, whichever is greater.

8. Third-Party Links and Services

Our website may contain links to third-party websites (such as carrier websites). These links are provided for your convenience only. Switchd.io does not endorse, control, or take responsibility for the content or practices of any third-party site. Visiting any linked site is at your own risk.

9. Intellectual Property

All content on this website — including text, design, logos, and code — is the property of Switchd.io or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this site without our prior written consent.

10. Changes to These Terms

We reserve the right to update these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the site after changes are posted constitutes your acceptance of the revised Terms. If a change is material, we will make reasonable efforts to notify users.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved in good faith. For unresolved disputes, you agree to binding arbitration in lieu of court proceedings, to the extent permitted by applicable law.